HELP CENTER

How to make payment via Nextpay

1.Click on “Bank” and select “deposit”. Take a note for your current Main Wallet’s balance prior to commit the transaction.

2.On the next screen, input the desired deposit amount and click “Submit”. Make sure you’re in “Online Payment” tab and the minimal amount to deposit via NextPay is IDR 150.000

3. Gudang Voucher’page will be landed into your screen, fill in the verification code as appear and click “Submit”. Leave this page open until the transaction successful.

4.On the next screen, NextPay’s instruction page will be loaded for you. Choose the Bank to transfer the fund, read carefully and follow each step written there. Click provided link to connect with your online banking service.

5.Key in your online banking username and password.

6.Then choose “Transfer Antar Bank Online”

7.Input the desired amount to transfer and recipient’s Bank account number as shows in step 4 above.

8.In the next screen, make sure the amount and recipient’s Bank account number are correct before proceed the transaction by request the security code to approve your payment. Please note, your Bank will charge transfer fee IDR 6.500.

9.Shall the transaction success, you will review the transaction information page. Save it as your proof in case it’s needed.

10.Processing may take more less 10 minutes, please wait and Gudang Voucher’s page will update your transfer status. Click on “Back to Merchant” if the status shows “Success”.

11.On CMD368 page, point and click your mouse to Main Wallet balance to refresh your balance in Main Wallet.

12.Feel free to contact our Customer Service department via Live Chat shall you encounter difficulties or need further assistance from us.